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A perspective from James Warren, Founder and CEO, and Andy Sitison, Chief Technology Officer of Share More Stories and the SEEQ Platform Have you seen James’ recent video talking about a pivotal moment early in ...
This is #5 in our 10-part collection on EX and CX Best Practices Turning insights into action is where real transformation happens. Collecting stories and feedback is valuable, but it’s the steps you take afterward ...
Whether you’re focused on your team or your customers – or both! – no doubt you’ve already got lots of data. Reports, metrics, and scores. But somehow, it all feels disconnected. You often find yourself ...
In our work with companies and leaders who are trying to engage with underrepresented communities, groups and audiences, the question of how always comes up. Assuming an honest intention to understand and engage is clear ...
A Success Story While today’s market research solutions provide lots of data, they often fail to tell business leaders what they really need to know. Because these tools don’t truly center the customer’s voice and ...
Nearly nine years ago, I found myself at a conference in New York called Future of StoryTelling Summit — FoST Summit for short. I had found this organization and event online, and I saw that ...
Nothing fills my cup more than hearing from participants about how much SEEQ enabled them to feel heard. When I ask them to explain why that matters, the answer often centers on the desire to ...
“Are we just waiting for everyone on the other side to die, so we can declare victory?” This might be the question we ask ourselves as we observe our behavior and the behavior of others ...
Running a business is similar to being in a relationship. Both require time, commitment and care to succeed. And, when they don’t, we’re often left heartbroken. Just like a relationship, the early stages of building ...
“Weeping may endure for the night, but joy comes in the morning.” I have loved this verse and sentiment since my mother first taught it to me. It guided me as a child and young ...
