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CX

Image of a group people having a collaborative conversation during a work meeting.
James Warren giving a presentation about relationships and the YMCA member experience at the Triangle2 Member Experience Innovation Summit in Tulsa, Oklahoma, May 15, 2025.
A self-portrait of James Warren reflecting on how we create better experiences for our employees and teams, our customers, our communities and stakeholders, and the world around us.
The Catalina Mountains in Tucson, Arizona at sunset. Photo credit: James Warren
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