voice of employee
For years, we’ve shared what we are learning from stories about belonging, leadership, customer experience, employee experience and community experience — all focused on lessons learned from the work of building stronger brands, cultures and ...
We’re building the first industry benchmark on belonging for leaders who shape employee and customer experience. The questions at the center of it: why do some teams and customers connect deeply, while others, despite every ...
The feedback on our new State of Belonging Study has been incredible! Here’s what some leaders have to say: “This report is STUNNING… A must-read for those interested in behavior, community, and more.” “The clarity ...
👉 Download case study here: SEEQ Platform Caregiving and Aging Case Study July 2025 What happens when you truly listen to the lived experiences of older adults and caregivers? You begin to see aging and ...
Most organizations today are swimming in data. Scores, dashboards, surveys, and summaries tell us a lot about what’s happening. But that still leaves us with the most important question: why is it happening? Traditional tools ...
👉 Download case study here: SEEQ Case Study Health and Wellness May 2025 Final Culture change doesn’t happen in a vacuum — it happens in people. That’s why, when a regional health and wellness organization ...
On May 15, I had the privilege of speaking at the Triangle2 Member Innovation Summit in Tulsa, Oklahoma, alongside YMCA leaders from across the country. My Big Idea Talk focused on something simple yet essential: relationships. We ...
This is #10 in our 10-part collection on EX and CX Best Practices Purpose-driven brands don’t just connect; they inspire. That’s because they recognize something really important: our shared humanity. They stand out by reflecting ...
This is #9 in our 10-part collection on EX and CX Best Practices In a world that’s constantly changing, organizations must be able to adapt, to manage the change – to actually lead through the ...
This is #8 in our 10-part collection on EX and CX Best Practices. Creating a supportive and psychologically safe environment allows both customers and employees to bring their true selves forward. When people feel valued, ...
